- You can cancel your order for any product within 24 hours of placing it, a cancellation
fees of 5% will be applicable and a balance refund will be initiated within 3-4 working
days pertaining to the order.
- All refunds shall be subject to applicable policies and charges of the User’s bank.
- Please check the dimensions of your entrance/door to your premise before buying, so
that there is no problem in getting the product inside at the time of delivery. In such a
situation, we will not be able to accept return or cancellation requests. Certain items
require no assembling and can be used as it is. For this, please check the item details.
- Cancellation in case of Wrong Product: If the product does not comply with the
specifications as per your original order, raise the issue immediately & report it by
raising a ticket at the help center
- Photos of the products are comply with color of the product may be vary, because of
the flash of camera, lighting, monitor setting and this will not considered in defective /
damage.
- Please notify us of receipt of a Damaged/ Defective product maximum within 48 hours
of delivery.
- Please do not accept any products with damaged/ tampered packaging (excludes normal
wear & tear and markings on the outer surface of the package, acceptable in the transit
process).
- Return is only applicable if the product is damaged in transit and is not repairable at
site. Please contact our Customer Care team to initiate the return process. You can
contact us by either sending an email at XXXXXXXXXX or calling us at +91
XXXXXXXXXX (10 AM – 5:30 PM) during working days.
- The returned product should be unused, in its original packaging, and in the same
condition as you received the product alongwith labelled with a serial number
mentioned of the product.
- Please do not return products without speaking to a Interblocco representative.
- Products returned without our knowledge will be returned to the customer, and we will
not be able to process a refund.
- If you have received your product with missing parts, defects or accessories,
immediately notify our Customer Care team. A replacement will be sent over to you as
soon as possible. You will need to inform us of any missing parts / defects within 48
hours of delivery of the product, in order to receive the replacement.
